Kohler Smart Toilet Repair
Kohler's intelligent toilets combine a toilet, a bidet, and a small computer. Most plumbers aren't trained on them. We are, directly by Kohler.
We service the Eir, Veil, Leap, Innate, Karing, Numi, and Numi 2.0. We do warranty repairs on behalf of Kohler and out-of-warranty repairs directly for homeowners, with inside access to parts and technical support.
Common problems we fix
- Won't flush, or flushes on its own
- Lid or seat won't open or close
- Bidet wand won't extend, retract, or spray
- No warm water, or seat won't heat
- Leaking at the base or supply line
- Remote won't pair, or display shows an error
- Dryer, deodorizer, or nightlight not working
- No power
Kohler Eir
Self-cleaning bidet wand, heated seat, motion-activated lid, automatic flush, nightlight, a touchscreen remote, and KOHLER Konnect app control.
Kohler Veil
Self-cleaning bidet wand, heated seat, warm air dryer, deodorizer, motion-activated lid, automatic flush, nightlight, and a touchscreen remote.
Kohler Leap
Kohler's newest line, with a self-cleaning stainless steel bidet wand, heated seat, motion-activated lid, and automatic flush. Leap+ adds a front wand.
Kohler Innate
Self-cleaning stainless steel bidet wand, heated seat, warm air dryer, deodorizer, UV self-cleaning, motion-activated lid, automatic flush, nightlight, and a handheld remote.
Kohler Karing
Self-cleaning stainless steel bidet wand, heated seat, dryer, deodorizer, motion-activated lid, automatic flush, nightlight, and a touchscreen remote.
Kohler Numi
Kohler's original flagship smart toilet, with a heated seat, bidet, dryer, deodorizer, ambient lighting, built-in speakers, and a touchscreen remote.
Kohler Numi 2.0
Built-in Alexa, speakers with wireless streaming, mood lighting, motion-activated lid, self-cleaning bidet wand, automatic flush, heated seat, and KOHLER Konnect app control.
Kohler Smart Toilet Repair FAQ
Do you service other Kohler smart toilets?
Yes. Along with the Eir, Veil, Leap, Innate, Karing, Numi, and Numi 2.0, we service smart toilets from other manufacturers, even out of warranty.
Where do I find my model number?
Kohler model numbers start with K- and are printed on a label on the toilet, usually on the back or side, and in your owner's manual.
Do you do Kohler warranty repairs?
Yes. We perform warranty repairs on behalf of Kohler, and out-of-warranty repairs directly for homeowners. Either way you get genuine Kohler parts.
What should I send to get a quote?
Text or email us the model number, a photo of the toilet and the remote screen showing any error, and a short description of what it's doing.